Reply To: Shop Loading Delay

Hello,

Our AJAX requests have a timeout of 5 seconds and if they don’t get a response from the server at this time the page will be loaded in a natural way. If you need, we can give you an instruction how to increase this time to 10 or 15 seconds but it is not a solution and you can try to disable this function completely.
There is some performance problem with your server or with your website in general since the response from the server is very slow.
If you want us to check this, please, disable all external plugins that are not related to our theme and allow us to switch between themes to measure the response time and understand if it is caused by our theme or not.

Kind Regards
Xtemos