Reply To: Off Canvas side bar not working on mobile tablet and website

Hello,

Please make sure that you have added the content in the shop page widget area under Appearance >> Widgets.

Screenshot for Clarification: https://ibb.co/Dr7rRr3

Then clear the cache and check back.

If you are still unable then deactivate all the third-party plugins and provide admin panel login details of the website to check it myself and help you out accordingly.

Best Regards.