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January 7, 2021 at 10:25 pm
#256596
Elise Noromit
Member
Hello,
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
if the problem remains, even after the plugins deactivated please provide your correct site admin access to the private area. I cannot login with the credentials you have provided
Best Regards