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January 16, 2021 at 9:16 pm
#259059
Elise Noromit
Member
Hello,
Thank you very much for choosing our theme and for contacting us.
Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.
If you see the same problem on the Storefornt, please provide your site admin access to the private area. You see the creating a product type is the Woocommerce functionality, our theme does not influence.
Best Regards