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February 9, 2021 at 1:14 pm
#265049
Aizaz Imtiaz Awan
Keymaster
Hello,
I watched the video you attached.
Please deactivate all the third party plugins activate the parent theme then clear cache and check back.
If the problem continues then leave all the third party plugins deactivated and tell me with the permissions to debug then we will troubleshoot with the theme plugins.
Regards.
Xtemos Studios.