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#293615

S.G.
Participant

Hi Awan,

I’ve done that and found that it still doesn’t work even with the parent theme on and plugins deactivated.

There seem to be cross browser issues. We did this process twice, and It’s not been working on chrome or chrome-derived browsers at all, it worked on Firefox the first time, but no longer, and it did work on Safari after we disabled the GTM plugin (but given the unreliability we saw with Firefox, that may be a red herring).

The admin details are in the private content section.

Can I please ask that you detail any changes that you make on the site so that we can replicate on our production site or in case we need to revert to an old version?

Thanks,