Reply To: Header Builder – Changes are not inherited

Hello,

Thank you very much for choosing our theme and for contacting us.

The problem may be caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

Besides, if you have any cache plugins on the site, clear the cache and check, if the case, the problem remains even though you have everything cleared and configured, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.

Best Regards