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Elise Noromit
Hello,
Thank you very much for the credentials.
I have checked and tested one of your products. https://gyazo.com/a27dccafe3f7a681c6bcb55f4667dcb4
There are two reasons you have such a view: all your images are of different sizes and shapes: some the square and some of them rectangular. It is not possible to make them all of the same size with CSS. You need to upload images of equal size, the same shape, and proportion. You can try that for one product and see that it would work correctly.
As you can see on the screen the thumbnails gallery requires main image height enough to be properly presented. The gallery does not have to autorotate or loop option.
If you enable “Main carousel auto height” you will get the same effect as you had on your previous theme.
Previous theme: https://gyazo.com/7b99bf064e4d7399e8d2ec4cfc949c31
WoodMart: https://gyazo.com/4a51fa38cbcf046ed0d57d1a423bb54c
I could give you custom CSS to make the same height for the thumbnails, however taking into consideration, that you have different image sizes this could work: https://gyazo.com/f6e2f54e300705cf560bfecd2cc0735e
If you have any questions please feel free to contact us.
Best Regards