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#382596

Hello,

Sorry for the delay.

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

We will need permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards