Reply To: customer basket not emptying after order

hi thanks for the reply
As this is coming from my customers, I can’t ask them to keep putting orders in to check how it is. I also do not want to change theme as the site is live and if I change theme, my customers would see a mess.

I thought that there might be a known quick fix for this without me having to put in lots of dummy orders to see why and when this happens.

We use Siteground Cache along with their optimiser. I am not sure what you mean by “Please make sure that you have removed the site and server cache.” why would I remove the cache – I thought that helped with speed.

Can you clarify
Thank you
Amy