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Elise Noromit
Hello,
You have created a custom layout for the shop page and other pages on your site: https://gyazo.com/b984b2d305b6ee173e6e1605b9413bfd
It means that 1) The shop page shows the filters which you have added to the layout. 2) Filter will show if they have more than one product assigned, otherwise there is nothing to filter.
Next I check the Attributes in Product > Attributes: https://gyazo.com/56e1da197812735c1e033ca5b37892d5 The filters would not work. You need to delete all the attributes and recreate them from scratch. When you create an attribute, you need to insert the slug in Latin letters. Woocommerce does not accept another letter.
If you have any questions please feel free to contact us.
Best Regards