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#437612

Elise Noromit
Keymaster

Hello,

We process the correspondence from the earliest to the latest. Recently we are overloaded with correspondence. As soon as you try to remind, your thread goes to the top among the latest. I have not seen you till now

Please deactivate all the plugins except these ones:

Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme and check. In addition, check if you have any custom CSS in the Theme Settings > Custom CSS, and copy and save it in a separate file.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards