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#452689

Hello,

Sorry for the inconvenience, but we have further checked this concern and found out that the Plugin “SiteGround Optimizer” was causing the conflict on your Site in this regard.

When we deactivated that, things were working fine by then: https://snipboard.io/3LszrA.jpg

So, it is a third party Plugin conflict not a Theme end issue.

And according to the Envato Policy we don’t provide Support for the third party Plugin issues. You will need to contact the respective Plugin Support in this regard. They will guide you better.

Hope you can understand our limitations in this regard !

Best Regards.