Home Forums WoodMart support forum Product Gallery display problems only with Product with variations Reply To: Product Gallery display problems only with Product with variations

#516916

supergap
Participant

Hi,
thanks for replying.
Unfortunately, the test doesnt work, because not only it doesn’t eliminate the problem by adding your code in
Global Custom JS” area in Theme Settings -> Custom JS (please look at the screenshot), but generate new problems to standard products (also if I don’t paste the your code, after your FTP trial)
I explain better: if i add your code the problem is not solved, the image gallery arrows are not visible, previews are truncated and the gallery images does’t change or looping in a loading mode. So more or less what append at the beginning of the request support.
By adding (or not) the code in Custom CSS, also standard products (the ones without options) get trouble and the vertical gallery previews is truncated and now vertical arrows (please look attachment beginning with 1 and 2, where 1 is before FTP trial and 2 is after in a standard product)
In attached image 3 you can see also the still-problem on ‘product-with-option page’. At the beginning seems working well (if we ignore that the standard products don’t work well anymore, as said above), but then infinite loading and white space by changing product images (small image included in the screenshot)

To recap: unfortunately no progress on Option Products and some new problems on standard product

I’m leaving the code into JS to let you try again

Please use this product (https://narrateworld.testmenow.it/prodotto/tea-bag-narrate-shopper/) with options to see if your code has success and any standard product (like this: https://narrateworld.testmenow.it/prodotto/essenza-della-sicilia-in-un-te/) to see if the code doesn’t create collateral effects on standard products (no option).

Important: I also deactivate any optimisation plugin or WPRocket for cache.

I hope I can explain at my best the test result.
For any information please contact me or tell me if you need WP credential to test the site.

Thanks

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