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April 15, 2018 at 11:04 am
#52586
Elise Noromit
Member
Hello,
Please deactivate all the third party plugins which do not relate to our theme. In order to distinguish navigate to Appearance > Install Plugins. This list of plugins should be on. Others should be deactivated.
Check the issue again. If everything works properly, activate plugins one by one to understand which plugin causes the problem.
Best Regards