Reply To: my template issue

Hello,

You have not updated our theme. Please update the new version of the theme “WOODMART WordPress NEW: 7.5. RELEASED” and update the required plugin and check the option.
https://xtemos.com/docs-topic/update-the-theme/

If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.

Moreover, switch to the parent theme, and recheck it. If the issue remains, let me know and I will check and give you a possible solution.

Best Regards.