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September 3, 2024 at 6:49 am
#594691
Hung Pham
Keymaster
Hi doai.junji,
To assist you in the best possible manner, I kindly ask that you provide me temporary FTP info (server, username, password, port) to Private Content area, I need to enable debug log and this will allow me to thoroughly investigate and address your concerns in a more efficient.
Regards,