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#73308

markj
Participant

Artem,

We had our hosting provider delete a temporary website and reinstalled everything on our new production site. This took care of the WP Admin Bar issue but we now have a new problem.

We cannot update the site/theme with the “Customize” visual editor. Whenever I try to update thru the visual editor the page reloads with a message that a problem was encountered and the changes are not saved. Attached are the two error messages that keep appearing. Any theme updates that I make using the Dashboard are saved and I don’t encounter any errors. I’ve tried deactivating plug-ins that were not related to the theme but that did not make a difference.

Any help would be appreciated. Thanks, Mark

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