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10 DAYS TRY TO RESOLVE PROBLEM

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  • November 1, 2023 at 5:42 pm #509132

    ahmet.yusuf.arslan.aya
    Participant

    #508895 ticket number.
    We are creating topics after waiting answer 4-5 hourse after reply again we are waiting 10 hours.

    You need the employee customer service to sell again and again this theme. We bought 14-15 time but everything not the performance. important is customer service sometimes.

    November 2, 2023 at 10:38 am #509267

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    We genuinely apologize for the inconvenience you’ve faced due to the extended wait times for support. We understand the significance of responsive and timely assistance, particularly with a product like the WoodMart theme.

    Your experience is essential to us, and we’re committed to providing the best support possible.

    Best Regards.

    November 2, 2023 at 12:05 pm #509299

    ahmet.yusuf.arslan.aya
    Participant

    I wish you would have attended to our support request instead of responding to this complaint….

    TICKET NUMBER #508895 STILL DIDNT RESOLVED

    November 2, 2023 at 3:39 pm #509384

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Yes, please wait, I am already working on your other topic as well.

    Please do not create more than one ticket for the same issue again and again on the support system. I am closing this ticket and continuing the conversation on the other ticket you have created.

    Best Regards.

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