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2 Forms created on scroll for Single product page ISSUES!

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  • February 19, 2024 at 9:11 pm #541533

    x7corp
    Participant

    Please see videos attached (in link). my single product page creates a duplicate data-form when scrolling.

    This is causing issues with some edits I am trying to make. I have checked the theme live demo and it does not recreate this form duplication.

    this is very important to my website please can you help?

    I even done a fresh WordPress install, installed theme from new, tested it and the same duplicate form is made.

    • This topic was modified 10 months ago by x7corp.
    • This topic was modified 10 months ago by x7corp.
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    February 20, 2024 at 10:29 am #541648

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to the admin panel so I can check the settings of your website.

    Thank you in advance.

    Kind Regards

    February 20, 2024 at 3:33 pm #541798

    x7corp
    Participant

    Temp login provided.

    February 21, 2024 at 3:35 pm #542356

    x7corp
    Participant

    Waiting for a response?

    February 21, 2024 at 3:59 pm #542367

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    On my side, it shows only 1 field, here is a video: https://take.ms/JxIO3

    Let me know if you have sorted it out, if now, please explain how can I replicate it on my side.

    Looking forward to collaborating with you!

    Kind Regards

    February 21, 2024 at 4:07 pm #542372

    x7corp
    Participant

    Hi, the second form is created when you scroll down the page? I show this in the video to you?

    February 21, 2024 at 4:47 pm #542405

    x7corp
    Participant

    ?

    February 21, 2024 at 5:42 pm #542433

    Luke Nielsen
    Keymaster

    Yep, understood. Try to disable the sticky column here: https://take.ms/FEp4If and recheck the issue. If it does not help you, confirm the permission for plugin deactivation, and switch to the parent/default theme. As soon as we complete the testing we will enable all back, You would better make the full backup of your site.

    Kind Regards

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Viewing 8 posts - 1 through 8 (of 8 total)