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3 general questions

Viewing 5 posts - 1 through 5 (of 5 total)
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  • January 13, 2022 at 11:03 am #345094

    thanasisyes
    Participant

    Q1: In the shop page I have used the horizontal menu via HTML Blocks and not vertical. When I make a selection in the filter and press the button for the results, the page refreshes and goes to the top of the page. I would like it to go exactly where the products grid starts. Is it possible ???

    Q2: The system sends the password to new users when they register. Is it possible the user to define the password himself while registering ?

    Q3: When a user starts registration from the very beginning (not while purchasing) he is asked for email and password only. Is it possible to have the full registration form instead?

    thank you

    January 13, 2022 at 9:32 pm #345244

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    January 13, 2022 at 10:31 pm #345251

    thanasisyes
    Participant

    Elise, what is that reply? Makes no sense…
    Seems an automated reply that has nothing to do with my questions… ok…
    good bye…

    January 13, 2022 at 11:04 pm #345254

    Elise Noromit
    Member

    Hello,

    When I make a selection in the filter and press the button for the results, the page refreshes and goes to the top of the page. I would like it to go exactly where the products grid starts. Is it possible ???

    WoodMart does not influence this behavior, most likely you have configured Woocommerce incorrectly.

    The system sends the password to new users when they register. Is it possible the user to define the password himself while registering ?

    This is also Woocommerce functionality and no WordPress theme has an option to change that.

    When a user starts registration from the very beginning (not while purchasing) he is asked for email and password only. Is it possible to have the full registration form instead?

    Woocommerce does not provide a wide range of options by default. You can check the option provided in the Woocommerce > Settings > Account and Privacy.

    If you have any questions please feel free to contact us.

    Best Regards

    January 14, 2022 at 10:15 am #345355

    Elise Noromit
    Member

    Hello,

    WoodMart theme includes third parties plugins that are necessary to ensure e-commerce functionality. The list of plugins is provided in the Appearance > Install plugins. At the same time, WoodMart support does not cover configuration or fixing any possible issues caused by these plugins.

    If you have any questions or need help related to the WoodMart theme we will provide all necessary assistance. Taking into consideration that your questions did not relate to the WoodMart theme we will appreciate highly removing your rate and giving us the chance to provide the support that would change your impression.

    Thank you in advance.

    Best Regards

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