3 problems ( probably related to Elementor Pro).
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1. First issue is that rows are not respected. Items appear on different lines when they should be on the same line on different columns. This happens on our Single product page
2/ We are getting a 500 server error when saving thie single product page. Nowhere else on the website. Server is fine and settings are good. What is strange s that even with this error, the page is saved.
3/ we have an error log full of “Countable|array” problem
[Thu Jun 12 07:35:10.426577 2025] [proxy_fcgi:error] [pid 24392:tid 140208955692800] [client 176.169.141.80:0] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in /var/www/vhosts/maison-pas-cher.fr/dev.maison-pas-cher.fr/wp-content/themes/woodmart/inc/integrations/elementor/elements/class-images-gallery.php:535\nStack trace:\n#0 /var/www/vhosts/maison-pas-cher.fr/dev.maison-pas-cher.fr/wp-content/themes/woodmart/inc/integrations/elementor/elements/class-images-gallery.php(535): count()\n#1 /var/www/vhosts/maison-pas-cher.fr/dev.maison-pas-cher.fr/wp-content/plugins/elementor/includes/base/controls-stack.php(2374): XTS\\Elementor\\Images_Gallery->render()\n#2 /var/www/vhosts/maison-pas-cher.fr/dev.maison-pas-cher.fr/wp-content/plugins/elementor/includes/base/widget-base.php(636): Elementor\\Controls_Stack->render_by_mode()\n#3 /var/www/vhosts/maison-pas-cher.fr/dev.maison-pas-cher.fr/wp-content/plugins/elementor/includes/base/widget-base.php(697): Elementor\\Widget_Base->render_content()\n#4 /var/www/vhosts/maison-pas-cher.fr/dev.maison-pas-cher.fr/w…’, referer: https://dev.maison-pas-cher.fr/wp-admin/post.php?post=44681&action=elementor
Pleas see below on private content the page on which we have some issues
An image to illustrate : https://ibb.co/GvFdgFcR
Hello,
Could you please send some screenshots for the first issue?
Also, confirm the permission for plugins deactivation and switching to the parent/default theme.
Kind Regards
Hello,
1,2,3. I see that you use the elements from Elementor PRO. Unfortunately, in our Layouts, they could work incorrectly, so I suggest you use our elements with layouts only (without elements from Elementor PRO). If you need a custom single page with elements from Elementor PRO, you need to use the Elementor templates.
Kind Regards
I understand but the only reason i am using Elementor Pro is because of ACF field.
Elementor Pro enable me to load acf fields in order to customize product.
It also enables me to use dynamic content ( product title,…)
How can i do without elementor pro ?
Hello,
1. Could you please recheck the issue with the ACF on the default theme?
2,3. Currently, in the plugins area, this issue happened – https://prnt.sc/wB6fIW2bN8pT , please fix that fatal error in the Plugins area and recheck whether those errors are still showing.
Kind Regards
what do you mean by “in the plugins area” ? I see no fatal error on the website
Hello,
2,3 It seems that the Plugins area works well now. Please recheck whether those errors you mentioned above. Because the 500 error I do not see in the Layouts at the moment.
As for the ACF fields, clarify how to show them on the default product page so I can test it on the default theme.
Kind Regards
.
