360 Degree view widget – broken on mobiles
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Hello,
on mobile phones I have noticed the 360 degree widget shifts when scrolling down, and initially the arrows are displayed below the picture. Please see attached video.
I had no caching plugin activated during making the video.
PLease how to fix?
Thanks in advance
Vik
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Hello,
I’ve checked the link you provided and couldn’t find the 360-degree view widget added to your site.
See Screenshot for clarification: https://ibb.co/8Lv8N4PZ
If you have any questions, feel free to contact us.
Best Regards,
Hello, probably I was doing some changes and disabled it temporarly, please check now, or you can check any other product
Hello,
Please deactivate all the third-party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then, activate the third-party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists, then keep the third-party plugins deactivated and share the WP login details so I can check and give you a possible solution.
Best Regards,
Hello, I have deactivated unecessary plugins but with no help.
We are using custom php code to slow down the rotation of the pictures ( because we have only 6 photos in the gallery)
add_filter( ‘woodmart_three_sixty_framerate’, function () {
return 3; // Default 60;
});
When we disable this script, the problem disappears. Is there some problem inside the code?
Thanks
Vikt
Hello,
Sorry there is no option in theme settings to control this. It requires customization and beyond our support policy.
You need to edit the theme files for this. All the customizations made in the theme files are at your own risk. inc/integrations/elementor/elements/class-3d-view.php
Best Regards
.
