400 Bad Request Error When Accessing Theme Settings in WoodMart Theme
-
Hello everyone,
I recently installed the WoodMart theme and followed your setup instructions step by step. The installation went smoothly overall – however, I encountered an issue when trying to access the Theme Settings:
As soon as I attempt to make any changes there, I receive the following error: “400 Bad Request”.
I have already tried all common troubleshooting steps, including:
– Clearing cache and cookies
– Testing with different browsers
– Checking the .htaccess file
– Disabling all plugins
– Reviewing the server configuration
Unfortunately, none of these measures resolved the problem.
Do you have any further suggestions or are you aware of this issue? I’d appreciate any help you can provide.
Thank you very much in advance for your support!
Best regard
Attachments:
You must be
logged in to view attached files.
I’d like to add again: the issue is only with the settings in “Theme Settings.” Everything else works perfectly and as expected.
Hello,
Is there any chance that you could give me access to the dashboard area so I can check the settings there?
Looking forward to collaborating with you!
Kind Regards
Hi Luke,
thank you for your support. You’ll find your admin login for the website in the private content area.
I’ll be away for about an hour now – so feel free to take your time.
Thanks again for your efforts!
Hello,
Increase this value – https://prnt.sc/YOVDp08Zffh1 to 10000, you can ask your hosting provider to do that.
Then recheck the issue and let me know.
Kind Regards
Hi Luke,
I’ve migrated the entire WordPress installation to a brand-new server and made sure that the PHP Max Input Vars are now correctly set to 10,000.
However, even with this fresh setup and new server environment, the original issue still persists. Could you please take another look?
The login credentials are still the same as last time.
Thanks again for your support!
Best regards, Markus
Attachments:
You must be
logged in to view attached files.
Hello,
In this case, disable mod_security on your server. It seems to block Theme Settings “save” requests. Contact your hosting provider for help.
Kind Regards
Hi Luke,
Thanks so much for your support! Turns out the firewall for the website was still active – but now everything is running just as it should.
Really appreciate your excellent support – you’ve got a great team!
Best regards from Germany
Markus
Hello,
Thank you for your update, and I’m delighted to hear that everything is now functioning as expected. We appreciate your perseverance and collaboration in resolving the issue. Should you encounter any more questions or need further assistance in the future, please don’t hesitate to reach out.
Warm regards
The topic ‘400 Bad Request Error When Accessing Theme Settings in WoodMart Theme’ is closed to new replies.
.
