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403 Forbidden

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  • #330287

    YounessZouiri
    Participant

    Hello when iwant change the the setting i have this probleme

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    #330329

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please contact the host support and make sure the secure mode has been disabled.

    Also, check HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

    If you have any questions please feel free to contact us.

    Best Regards

    #356726

    haider51
    Participant

    i have a problem
    when im changing the header and click on save header still loading .
    2nd thing is
    403
    Forbidden
    Access to this resource on the server is denied!
    3rd thing is
    when I’m changing in customize show is error
    Looks like something’s gone wrong. Wait a couple seconds, and then try again.
    so please do it fast im waiting your response

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    #356730

    haider51
    Participant

    i have a problem
    when im changing the header and click on save header still loading .
    2nd thing is
    403
    Forbidden
    Access to this resource on the server is denied!
    3rd thing is
    when I’m changing in customize show is error
    Looks like something’s gone wrong. Wait a couple seconds, and then try again.
    so please do it fast im waiting your response

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    You must be logged in to view attached files.
    #356779

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

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