Home Forums WoodMart support forum 403 forbidden eeor

403 forbidden eeor

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #431125

    burraqtec
    Participant

    Dear
    today bought and instal wood mart theme successfuly but getting <<403 forbidden>>error , when i started to change theme setting, what should i do , can you solve this issue , i am really furstrated

    • This topic was modified 2 years ago by burraqtec.
    Attachments:
    You must be logged in to view attached files.
    #431201

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #431206

    webtech
    Participant

    Hi Elise,

    Why aren’t you responding to our concerns? And you’ve been actively responding to other posts here?

    #431386

    Hello,

    Please provide us the site admin access. We will check.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #431425

    burraqtec
    Participant

    i am sending you wordpress account detail

    #431607

    burraqtec
    Participant

    Hello,
    Theme setting dont change , raise 403 error, what the proble , this issue taken too much time, you shoud do sometung

    #431654

    Hello,

    Could you kindly provide the login URL, please?

    Best Regards

    #431969

    burraqtec
    Participant

    please find login URL

    burraqtec.com

    #432187

    Hello,

    Unfortunately, the site is not reachable. Can you provide a clear WordPress installation so that I could install and upload the demo correctly?

    If you have any questions please feel free to contact us.

    Best Regards

Tagged: 

Viewing 9 posts - 1 through 9 (of 9 total)