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404 at checkout

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • June 27, 2018 at 2:43 pm #65076

    globusgear
    Participant

    Hello,
    We are having an issue at checkout. When you click “checkout” it prompts the 404 page not found. How do we fix the connection? Thank you.

    June 27, 2018 at 4:11 pm #65094

    Elise Noromit
    Member

    Hello,

    Thank you for choosing our theme and contacting us.

    Please check the issue on one of the default themes to understand if our theme causes the problem.

    Such problem occurs if you have deleted checkout page or have not configured WooCommerce.

    Make sure you have this page

    Best Regards

    June 27, 2018 at 4:35 pm #65104

    globusgear
    Participant

    I’ve checked the backend and both the checkout page is there and woocommerce is configured.

    June 27, 2018 at 7:44 pm #65138

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access.

    Best Regards

    June 27, 2018 at 7:57 pm #65144

    globusgear
    Participant

    Information included as asked

    June 27, 2018 at 8:11 pm #65151

    Elise Noromit
    Member

    Hello,

    Make all the WooCommerce pages public http://prntscr.com/k049hf

    Best Regards

    June 27, 2018 at 8:21 pm #65154

    globusgear
    Participant

    All including cart and my account? Thank you.

    June 28, 2018 at 7:33 am #65216

    Elise Noromit
    Member

    Hello,

    Yes, all the Woocommerce template pages must be public

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)