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404 NO ENCONTRADO (AYUDA)

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #571201

    velasquezalvino
    Participant

    acabo de instalar mi tema y quiero configurarlo, como cambiar de color, cambiar de tipografia entre otras cosas…
    al momento de poner guardar cambios me arroja siempre a la misma pagina: PAGINA NO ENCONTRADA

    ¿cual es la solucion para este problema? porfavor necesito su ayuda

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    #571250

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #571440

    velasquezalvino
    Participant

    si claro, como puedo hacer eso

    #571648

    Luke Nielsen
    Keymaster

    Hello,

    You can send me your own admin access to the private area or install a plugin related to “temporary access” to the admin panel and send me a temporary link to the account.

    https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/

    Looking forward to hearing back from you!

    Kind Regards

    #571843

    velasquezalvino
    Participant

    Adjunto el enlace, espero su pronta respuesta.

    #571983

    Luke Nielsen
    Keymaster

    Hello,

    You need to contact your hosting provider and ask to increase the max_input_vars parameter to 10000 to fix this issue. https://prnt.sc/IGNpauRH4kgG

    Additionally, ask them to increase this one as well – https://prnt.sc/VelDjGzRa5hE

    Thank you for your time.

    Kind Regards

    #572897

    velasquezalvino
    Participant

    Hola, ya me comunique con el provedor de alojamiento y ya actualizaron los parametros que me pidieron (le adjunto en foto), quisiera saber cual es el siguiente paso o si deberia actualizar algo, por que sigo teniendo el mismo problema, quiero configurar el tema y al guardar cambios me manda a la pagina 404 PAGINA NO ENCONTRADA

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    #573090

    Luke Nielsen
    Keymaster

    Hello,

    Most likely, the server blocks it. Maybe the mod_security on your server is enabled. Contact your server and ask them to check the Theme Settings “save” requests.

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)