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404 Not found cart page for visitors

Viewing 7 posts - 1 through 7 (of 7 total)
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  • May 26, 2021 at 2:35 pm #295665

    BABYduNET
    Participant

    Hi,

    When I am connected to the site, the cart is displayed, but in visitor mode (not registered) I have the 404 not found page displayed (see screenshot)
    Thanks

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    May 26, 2021 at 9:46 pm #295743

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    May 27, 2021 at 9:15 am #295897

    BABYduNET
    Participant

    I confirm that the update has been carried out and you can perform tests

    May 27, 2021 at 12:29 pm #295965

    BABYduNET
    Participant

    when are you going to intervene?

    May 27, 2021 at 6:18 pm #296032

    Elise Noromit
    Member

    Hello,

    Please navigate to Elementor > Settings > Integration and disable the Shopping cart widget.

    Best Regards

    May 27, 2021 at 8:40 pm #296041

    BABYduNET
    Participant

    I disabled the widget, I emptied the cache but the problem still persists

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    May 28, 2021 at 1:30 pm #296243

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

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Viewing 7 posts - 1 through 7 (of 7 total)