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500 Internal Server Error

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • June 18, 2018 at 8:14 am #63430

    Barghsanstore
    Participant

    Hello,

    please help me to solve the below problem:

    I’ve read https://xtemos.com/docs/woodmart/requirements-wordpress-set/ and https://xtemos.com/docs/woodmart/faq-guides/menu-doesnt-save-custom-fields/ and have changed my php setting as you suggested.

    However, I still couldn’t add or edit any menu due to “500 Internal Server Error”.

    Below is my PHP configuration:

    max_execution_time = 3600

    max_input_time = 3600

    memory_limit = 256M

    post_max_size = 64M

    upload_max_filesize = 64M

    max_input_vars = 5000

    I’ve tried below configuration as well as test only but, the issue has remained:

    max_execution_time = 6600

    max_input_time = 6600

    memory_limit = 256M

    post_max_size = 128M

    upload_max_filesize = 128M

    max_input_vars = 15000

    Please advise,

    June 18, 2018 at 8:55 am #63434

    Artem Temos
    Keymaster

    Hi,

    500 Internal Error says about some issue on the server and can be caused by different things. Anyway, to understand its nature you need to see your server error logs or enable PHP error display on the website. If you can’t do this, you need to contact your hosting provider for help in this question. Here is an article that may help you understand the error better http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

    Regards

    June 18, 2018 at 7:09 pm #63613

    Barghsanstore
    Participant

    Hello,

    I’ve checked php log and there is no error in it.

    As I have been mentioned earlier, I have tried below PHP configurations:
    max_execution_time = 3600
    max_input_time = 3600
    memory_limit = 256M
    post_max_size = 64M
    upload_max_filesize = 64M
    max_input_vars = 5000

    I’ve tried below configuration as well as test only but, the issue has remained:
    max_execution_time = 6600
    max_input_time = 6600
    memory_limit = 256M
    post_max_size = 128M
    upload_max_filesize = 128M
    max_input_vars = 15000

    Please advise,
    Mohammad Hesam

    June 18, 2018 at 7:20 pm #63620

    Artem Temos
    Keymaster

    If there are no any PHP errors than it is a problem with your server. Contact your hosting provider for help in this situation.

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Viewing 4 posts - 1 through 4 (of 4 total)