500 Internal Server Error if activate Slider Revolution
-
Hello,
I found that if I activate Slider Revolution. There will be 500 Error in accessing /wp-admin unless I turned off Slider Revolution.
Hello,
Please make the full backup of your site as well as the Theme settings export and check the issue on any default theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.
Best Regards
Hello,
I changed to Storefront theme and issue is disappeared. But if I changed back to Basel Theme, the issue occured again. Now when I click the Dashboard or wp-admin, it will be 500 error.
By the way I also changed to Woodmart Theme for test, the issue is same.
Hello,
We have activated Basel and we do not see any errors: http://prntscr.com/w2ynu7
http://prntscr.com/w2yojf Please provide step by step actions on how we can reproduce the error.
Best Regards
In the front-end page, if I click the Site name or Dashboard in the admin bar, it will link to https://hk100.cc/instantglam/wp-admin/ then will be 500 Error.
https://prnt.sc/w344kd
https://prnt.sc/w34797
I found that this error will occur if I activate the Slider Revolution and WooCommerce at the same time! If I deactivate 1 of them, the error will disappear!
https://prnt.sc/w347us
Hello,
Can you activate any default theme and check the issue? I am afraid that the issue is not caused by the theme.
I could not even enter the admin panel this time.
Best Regards
.
