6.3.3 menu not fixed when scrolling on mobile devices

This topic has 8 replies, 3 voices, and was last updated 3 years, 7 months ago by Artem Temos.

Viewing 9 posts - 1 through 9 (of 9 total)

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March 26, 2022 at 9:13 am #364205

nnominor
Participant

Hi,
Stopped after last update
menu not fixed when scrolling on mobile devices

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March 26, 2022 at 9:54 am #364211

nnominor
Participant

conflict occurs with call order code

<script type=”text/javascript” src=”//api.venyoo.ru/wnew.js?wc=venyoo/default/science&widget_id=6755342139795122″></script>

it’s added here
https://web.master.plus/wp-admin/options-general.php?page=wt_yandex_metrika%2Fsetting.php

this module is used on earlier versions and there this problem does not occur

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March 28, 2022 at 6:43 am #364470

Aizaz Imtiaz Awan
Keymaster

Hello,

Sorry but we could not help you with this as the issue is from a third party script. This is beyond our limitations and support policy.

Best Regards

March 30, 2022 at 7:40 am #365118

nnominor
Participant

Again, everything worked fine before the update.
And on projects where the version is below 6 – everything works
And it’s only on mobile devices.
If possible, give at least some understanding of where to look.
Grateful for any answer

March 30, 2022 at 1:05 pm #365228

Artem Temos
Keymaster

Hello,

When we test it on mobile devices it seems to work correctly now. Here is a screenshot https://gyazo.com/5cc0f1957107857a7be227b8cfb55c6d

Kind Regards

April 2, 2022 at 4:38 am #365820

nnominor
Participant

Tried in 4 different browsers
Installed from 0 specifically for verification. Everywhere the situation is the same – the mobile menu is not fixed when scrolling. https://photos.app.goo.gl/fTnPBULVxBcenmDW7

Will it be possible to suggest reasons or suggest options?
For example, I will give a project WITHOUT the latest updates there, the mobile menu works great with this script
https://ref-service.com/

April 2, 2022 at 2:48 pm #365913

Artem Temos
Keymaster

OK, please, send us access to two websites: one with the problem and another where it works well with the script.

April 2, 2022 at 2:52 pm #365918

nnominor
Participant

Accesses attached

April 2, 2022 at 3:03 pm #365919

Artem Temos
Keymaster

They look totally different and the difference is not in our theme version only. Please, install the previous version on your website in a separate folder like woodmart2 so we could switch between them and see the difference.
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