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A problem with the form of color variables.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #534250

    orangeblossomksa
    Participant

    Hello Team,

    When you enter the incognito browser, the color variables appear like this.
    Desktop: https://snipboard.io/zcRUok.jpg
    Mobile: https://snipboard.io/gzVycf.jpg

    When I log in, it works correctly, but when I click on “color,” the image size shrinks.

    When work correctly: https://snipboard.io/h3Bq0L.jpg
    When I click on “color”: https://snipboard.io/CR7zuL.jpg

    Best regards,

    #534791

    Hung Pham
    Participant

    Hi orangeblossomksa,

    Thanks for reaching to us and appreciate your patience.

    I tested on Incognite browser and it worked very well https://prnt.sc/rn0UObhbNmGB

    You are using image heights are not same. I kindly recommend you preparing images with titles you want before uploading them to your media library using the graphic editor (Photoshop or any other) to have a nice-looking grid.

    For the Product Archive page, please navigate to Theme Settings > Product archives -> Products styles, here you can enable Even product grid for desktop option to align products if they have different height components.

    You can enable it for specific devices as well https://prnt.sc/ASt5z0mmasuz

    Please refer to article for more details https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/

    Regards,

    #535235

    orangeblossomksa
    Participant

    Hi Hung Pham,

    The problem has been resolved.
    But a new problem has appeared in the incognito browser, check it https://snipboard.io/5XzOqM.jpg

    Regards,

    #535299

    Hung Pham
    Participant

    Hi orangeblossomksa,

    Glad to hear your issue has been resolved.

    The issue looks like related to cache issue, please clear cache again and check again https://prnt.sc/9PUF9EHtBR0B

    Regards,

    #535434

    orangeblossomksa
    Participant

    Hi Hung Pham,

    I cleared the cache from Bluehost, Cloudflare, and WP Rocket, but this page still appears on the mobile phone. I also tried another mobile phone with the same page appears. https://snipboard.io/eM0oCE.jpg
    I send the admin information if you need it in private content

    Regards,

    #535685

    orangeblossomksa
    Participant

    Hi Hung Pham,

    The problem has been solved, thank you very much.
    After updating the Elementor, I had to open the page again and re-save.
    Thank you for supporting.

    You can close the topic.

    Best Regards,

    #535814

    Hung Pham
    Participant

    Hi orangeblossomksa,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

Viewing 7 posts - 1 through 7 (of 7 total)

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