Abandoned cart is not working

Hi

i have created my own account on my website have items in my cart that i have left there, and i get no emails to say i have abandoned my cart.

Please check and advise why?

Hello,

Please provide us with your admin access so we can log in and check this on your end.

Thank you in advance.

hi
has add them, below

Actually, this function doesn’t work for an admin user. To test it properly, you need to create a test user without admin permissions.

ok thank you, i will do this and test it now.

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