Abandoned Cart Math is Wrong
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We’ve activated the abandoned cart but the math vs the percentage offered is wrong. How do we fix this?
Take 10% OFF | Code: WD_69765B8
Here’s what you left behind:
Product Price
Product image
Black Cherry Grape Habanero Pepper Jelly x1 $9.47
Subtotal: $4.20
Hello,
Could you please elaborate on your concern more with some useful screenshots for better understanding that demonstrate the problem so we can understand and reproduce it on your website.
Also, share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
Best Regards,
I’ve attached the screen shot of the email sent from the abandoned cart. the math is 50% but the coupon is for 10%. I’ve supplied the login.
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Hello,
I’m currently unable to access your site due to IP restrictions. Kindly remove these restrictions so I can review the issue. I’m accessing the site from Pakistan.
Best Regards,
.
