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About Contact Form

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #612809

    renprogrup
    Participant

    Hello,
    At iletisim page I have added contact form with contact form 7 initially and then wp forms. I also activate WP Mail SMTP addon which has sent test mail SUCCESSFULLY. But when I test sending from iletisim form page, mails don’t come to mail box even if the page is giving the alert “Your message is sent successfully”. I tried some variations which has worked without any trouble on my other wordpress sites with different templates, and now I am thinking that maybe something wrong with Woodmart. Can you check?

    #613073

    Hung Pham
    Keymaster

    Hi renprogrup,

    Thanks for reaching to us.

    – Please ensure that your website’s server is properly configured to send emails. Sometimes, web hosting servers require specific settings to enable outgoing mail functionality.

    – Check if the email functionality is being blocked by any plugins or server settings. If you are using any security plugins, make sure they are not interfering with the email sending process.

    – Consider using SMTP (Simple Mail Transfer Protocol) for sending emails. This often increases the reliability of email delivery. You can use plugins like ‘WP Mail SMTP’ or ‘Easy WP SMTP’ to configure this.

    – If you are using a third-party email service for your emails, please verify that all the necessary DNS records (like SPF and DKIM) are correctly set up to ensure email deliverability.

    – Lastly, it might be helpful to check your server’s mail logs to see if there are any errors or issues that could be preventing emails from being sent.

    Best Regards.

    #613782

    renprogrup
    Participant

    Hello,
    I integrated smtp account. Mail is coming, there are not any problem. But mail reply adress is not suitable:
    “dummy.xthemos.com” Can I change it to sth else?

    Please look:
    https://prnt.sc/JRb4QnH2uCm3

    #613918

    Hung Pham
    Keymaster

    Hi renprogrup,

    Thanks for details and appreciate your patience but I cannot access to the your site due to it blocked.

    https://ibb.co/g6VxdvJ

    Regards,

    #613921

    renprogrup
    Participant

    Hi,
    I was running backup file at that time, please check right now.

    #614103

    Hung Pham
    Keymaster

    Hi renprogrup,

    Please refer to this topic for more details https://wordpress.org/support/topic/changing-to-email-address/

    Regards,

Viewing 6 posts - 1 through 6 (of 6 total)