About product display on category page
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Hello,
I have this issue. When i open a product category, the products are shown as 100% width so only one per line and the top display per product 12/24/36 is lost. When i use the breadcrumb thought, they are shown correctly as 4 products per row, and the display per product is being displayed.
What’s the problem?
Thank you.
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Hello,
Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
if the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.
Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.
Best Regards
I have deactivated the plugins and used the parent theme but the problem remains.
I’ll give you access to test it.
Thank you.
Hello,
Please make the full backup of your site and update the theme and related plugins till the recent 6.0.4.
Best Regards
I have made a backup and updated theme and the plugins.
You can re-login. Issue seems not to have not been fixed on me.
Thanks.
I can see it works now.
Whats was the issue? A plugin compatibility, or something else so i know before activate anything.
Thank you.
Hello,
The issue has been fixed and works correctly with the plugins and the child theme.
Best Regards
What was the issue?
We have many licenses on this theme, so if i’ll have the same problem on some of them it will be usefull to know for future reference.
Thanks a lot.
Hello,
As soon as I deactivated all the plugins and switched to the parent theme, then activated all again problem got solved.
Please check the issue and contact if the problem occurs again.
Best Regards
.
