About “Size Chart”

[zhufan122881]

Hello
I don’t know when the “size chart” appeared on the “product” .
If you fill in any content here, you can’t delete it. Even after deleting it, click Update, the original text will still exist.
I don’t want to use this tab, how can I turn it off?
Thnak you!

• This topic was modified 1 year, 7 months ago by zhufan122881.

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Hello,

Please Go to Theme Settings > Shop > disable the option size guide:
https://ibb.co/Cvz3SPN

Otherwise, if the issue still exists then please share the WP admin login details of your site so I will check and give you a possible solution.

Best Regards.

OK, I tried it and it didn’t work.
This is a “size chart”, not a “size guide”. I have absolutely no idea how this came about.
Please use the following account to log in to my website and check it.
Thank you.

Hello,

May be there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

Best Regards.

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