About the License Issue

This license is constantly falling off the site, although it is registered here, unfortunately, the license unfortunately falls and the site settings go away, I make a ton of settings and I can’t bring these settings back every time, I’m tired of it, can you please take care of it?

Why is this license falling off the site. When I want to activate it, it says it is connected to another domain. I remove huzurmedikal.com.tr from the site and redo it every time, all my site settings disappear, when I want to bring it back, I have to bring the settings back 2 or 3 days, why is this happening?

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Hello,

There is no connection between license activation and Theme Settings. You can try to deactivate/active the license and check that Theme Settings will not be touched. If they are, please record a video so we can see the problem and try to reproduce it on your website.

Kind Regards

Hello, the license is automatically deactivated and the “Based on WoodMart theme 2025 WooCommerce Themes.” section in the footer section passes to your information and the footer becomes simpler. And some of the features I added are changing.

This happens spontaneously. Then I want to activate the license again, but it says that your domain name is linked to another domain, although it is in the huzurmedikal.com.tr domain. Then I make the domain name inactive from your panel and enter the license on the site again, but then it accepts the license.

Then I need to bring the settings back from Theme settings > Backup so that the site returns to its previous state.

So we can check this together with you, if you want, provide a remote connection. Look at the site as it is now and look at it after reactivating the license. This is a really annoying situation.

I think there is a problem with your licensing……

Hello,

Do you mean that it looks correct now, and Theme Settings will reset to defaults once you activate the license? Could you please record a video?

Kind Regards

Ok I made a video and you will see that when the license is deleted the settings go back to the defult settings and when I reactivate the license the settings are fixed. But I have this problem all the time, the license is deleted and I have to do it over and over again.

https://drive.google.com/file/d/1ZmrwbVW-gC9WVSk59HMSaaQtD7H5tosB/view?usp=sharing

You show on the video that you restore the backup and your website looks different. But it doesn’t change when you activate it with the purchase code.
Settings go back to normal after backup restoring, not after actions with the license.

Why don’t you want to understand the problem?

This license somehow deletes itself and asks me to re-enter the license, I have experienced this at least 10 times. When the license is deleted, the video I showed you returns to its original state and all settings are reset.

So I have to reactivate the license and reinstall the settings. I’ve done all the things I’ve done over and over again.

1- I reactivated the license.
2- I restored the settings.

The site is back the way it was

Afterwards

1- When I checked, I saw that it asked for a license key again in the theme settings and the site was back to its original state.
2- I activated the license again and reinstalled the settings.

I repeated the same things every time.

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