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About the License Issue

Viewing 4 posts - 31 through 34 (of 34 total)
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  • #641604

    o.muratcetiner
    Participant

    The same thing keeps happening. Our website constantly breaks down, causing us financial loss. We can’t do SEO. Please suggest a definite solution to fix our problem. All the settings we make are lost, and the site becomes almost unusable. I urgently need a solution. We’ve been experiencing the same issue for a very long time.

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    #641678

    Artem Temos
    Keymaster

    Hello,

    So it is not related to the backup system. Please write steps on how to reproduce the issue on your website and keep all plugins that are not related to our theme temporarily turned off. We will test it for a few days and will try to understand what is causing this issue.

    Kind Regards

    #642051

    o.muratcetiner
    Participant

    I just removed the code you gave me, the code below, but I think it only prevents access to the backup section. But I removed the code from functions because it blocks it when I want to enter the backup upload section in the settings. After removing it, I saw that the site took a backup again at the exact time when it was broken. This code does not prevent the site settings from taking a backup.

    The site settings are corrupted when it takes a backup.

    I don’t want it to backup any settings automatically.

    add_action( ‘admin_menu’, function () {
    remove_submenu_page( ‘xts_dashboard’, ‘xts_theme_settings_backup’ );

    }, 11 );

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    #642226

    Artem Temos
    Keymaster

    Hello,

    Here is a custom code that will disable automatic backups. Try to use it instead

    add_action('init', function () {
    	remove_action( 'xts_dashboard_before_page', array( XTS\Modules\Theme_Settings_Backup\Main::get_instance(), 'auto_backup' ) );
    }, 100 );

    Kind Regards

Viewing 4 posts - 31 through 34 (of 34 total)