Home › Forums › WoodMart support forum › Accidentally upgraded to 6.0, then restored 4.4, & now cart won't work

Accidentally upgraded to 6.0, then restored 4.4, & now cart won't work

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • April 7, 2021 at 5:13 pm #279820

    pagezero
    Participant

    Hi, we need urgent help due to the issue summarized in the topic title. Our client’s orders will not process until this is fixed, and of course, they are freaking out.

    See the attached screenshots that show that the shopping cart sidebar won’t display anything and the checkout page where the “Your Order” and payment form are spinning and won’t load.

    See private content for some code errors that might be responsible for both issues.

    Attachments:
    You must be logged in to view attached files.
    April 7, 2021 at 5:42 pm #279831

    pagezero
    Participant

    Hi, please hold off on this request. We tried restoring a different backup, and the site appears to be working normally again. I will confirm in a few hours. Thanks.

    April 7, 2021 at 7:38 pm #279862

    Elise Noromit
    Member

    Hello,

    Please feel free to contact us, if any issues.

    Best Regards

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)