account

Q1.
The account 082020 does not have permission to edit published posts or drafts.
The account oson05607 can edit drafts but does not have permission to edit published posts.
Both accounts have the same administrator role.
Please help ensure that both accounts have permission to edit both published posts and drafts.

Q2.
Go to Profile > Search for account oson05607 > Click administrator.
In the window that appears, you will see both red and black text.
All of them are checked.
What does the red text mean?
Please refer to the attached image.

Q3.
When I go to Profile > User Role Editor, I don’t see the Administrator role listed.
Do I need to add the role separately to grant those permissions?
Could you please explain the purpose of the User Role Editor menu?

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Hello,

Both accounts have the “Administrator” role, but their permissions might have been changed manually or through a plugin like User Role Editor.

I recommend resetting the Administrator role to the default to ensure full permissions for editing published posts and drafts.

Please follow this plugin documentation for more help:
https://shinephp.com/user-role-editor-wordpress-plugin/

Best Regards,

In the “User > Edit User Role” path, the admin account does not appear.
However, under “Roles > All Roles”, the admin account is listed.
I’m curious why the admin account only shows up in the Roles menu.

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Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Best Regards,

[Author]

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