account login not working
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account login link not working on the checkout page
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Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if is it our theme issue or not?
Kind Regards
yep its issue with the theme
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Hello,
I see that you use the old version of the theme. Please update it to the latest version (7.4.3) and the “Core” plugin as well. Then recheck the issue.
Thank you for your time.
Kind Regards
Not working on the latest version too
Hello,
In this case, please send me access to the admin panel and confirm the permission for plugins deactivation, and switch to the parent/default theme. As soon as we complete the testing we will enable all back, You would better make the full backup of your site.
Kind Regards
this is a staging website do whatever you want thanks
Hello,
In the last update, WooCommerce added the Order Attribution option by default, and some checkout layouts do not work correctly, so to solve this problem you need to either disable this option or add the “Shipping details” element to the Checkout form layout.
https://monosnap.com/file/JeCZN9QnwLHS6rndlfcV8qr716oFSl
Kind Regards
it works when disabling the option but will it be resolved in the future without needing to disable it ?
Hello,
We will observe this problem and when we find a solution we will definitely add it.
Thank you for your time and have a good day!
Kind Regards
.
