ACCOUNT PAGE – INCORRECT BEHAVIOR

Dear,

I created a staging site and made it available for non-logged in users. There is an issue that occurs on the Account page when users are logged off.

Open the page. Click immediately on the submit button for creating account (without filling the email/password). It will refreshe the page and hides the “login” side of the page.

Open the page. Fill in an email adress that already has an account on my side (see private). It will refreshe the page and hides the “login” side of the page.

All plugins & customizations are disabled on the staging site. Is this Woodmart issue or WooCommerce issue?

https://gevcen.tinytake.com/tt/MzczNjU0N18xMTM3MjA5OQ

Thanks

Hello,

Login/Register template is the functionality of Woocommerce. Our theme does not influence that. Please check the issue on one of the default Storefront themes, to check if our theme causes the problem.

Best Regards

Hi Elise,

I tried as you said. I switched to Storefront and the issue doesn’t occur there. I switched back to Woodmart and the issue re-occured even on parent theme. In conclusion, the issue seems to come from the theme (all customizations and plugins disabled). Check the video : https://gevcen.tinytake.com/tt/MzczODE4OV8xMTM3OTM2MQ

Can you investigate please?
Thanks

Hello,

Please provide FTP access.

Best Regards

Access in private

Hello,

I cannot log in https://gyazo.com/4d979fef2f5d3098d15aba0d414475a2

Best Regads

Try this

My mistake, here are the right credentials

Hello,

We shall fix it in the nearest update.

Best Regards

Dear,

Has this been fixed?

Thanks

Hello,

Now the Account creating page works in this way:

https://gyazo.com/7ab0e475cf022d76f7aedcc40e3fa48e

and

https://gyazo.com/b110f616a62bd86e512324590205bb0f

Best Regards

Thanks, please close this ticket

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