Account problem

Hello,
since the update, I’m unable to log in to my account via the small sidebar, what could be the issue?

Thanks for your quick help!
Kinga

Hello,

Could you please temporarily disable all plugins that are not related to our theme so we can troubleshoot this issue?

Kind Regards

Hello,

we did and the problem is still here, please check the video.
Also we are not able to translate 2 strings:
– ERROR: The password field is empty.
– ERROR: Incorrect password. Lost your password?

Also we have CACHE problems. If we add any kind of cache deleter plugins it breaks our website.
Do you have a tip which does not break the site?

Thanks,
Kinga

Hello,

We need you to keep them turned off so we can test this without plugins on your website.

Kind Regards

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