Action after add to cart doesnt work

Shopping cart widget doesnt work from product page.

Regards

Hello,

Sorry to hear about the inconvenience.

But we have confirmed from the Test Site, the Shopping Cart is updating fine on the Single Product Page too. Here is one of the Products from our Test Site, you can check it yourself too: https://blackpearlspro.com/woodmart_support/product/augue-adipiscing-euismod/

On your Site, please make sure that you are using the updated Woodmart Theme and Woodmart Core plugin to the latest version. If the Theme and Core aren’t updated then firstly take a complete Backup of your Site and then Update your Theme and Core plugin to the latest version.

If the issue still persists after the update, then try please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. We are sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Best Regards.

Hello,

I dont have any third party plugins and all plugins from the Woodmart theme are up to date. I installed your theme yesterday, I added some products to test the functionality of the theme. Cart widget was working in the begining and then suddenly it stopped working.

Regards, Grega

Hello,

We are really Sorry for the inconvenience but can you please provide valid WP-ADMIN Login details of your Site in the below listed format on which you are facing issue so that we can look after the mentioned issue on your Site and assist you accordingly.

WP-ADMIN URL:
WP-ADMIN USERNAME:
WP-ADMIN PASSWORD:

Best Regards

Your login details.

Regards, Grega

Hello,

We have checked your Site in this regard, deactivated the Woodmart Core plugin > deleted it > then reinstalled it, and then checked back the issue again related to the Shopping Cart widget and it was working fine by then with Logged In and without Logged In. Please refer to the following Video for reference: https://www.veed.io/view/b344b5a8-e55c-410b-8390-de61d28addcc/

Best Regards.

Hi, apparently we didn’t understand each other. The problem is on product page, when you click Add to cart button. When you click this button, nothing happens.

Hello,

Your issue has been solved. Please check the site after removing the browser cache.

Best Regards.

I’m sorry, it is not solved. You just turned off “AJAX Add to cart”.

Regards

Hello,

Please check it now after removing the browser cache. I am sure this time you will not find the issue.

Best Regards.

Yes it works, thanks. Where was the problem?

Hello,

Actually, your issue was resolved by applying the patch #411680. It can be accessed by going to the Dashboard -> WoodMart -> Patcher, find the corresponding patch and you can find the “Apply” button there.

So, the Patcher was applied in order to solve your issue.

Best Regards.

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