Action after add to cart

On my website the informative popup that comes after adding a product to cart dont open.
I hope you can help.

Hello,

Thank you for contacting WoodMart Support. We’ll be happy to assist you with your request.

Before we continue, we have one quick question for you:

Where did you first hear about WoodMart?

We really appreciate your help with this. It takes just one click, but your answer is extremely valuable to us and helps us understand how customers discover WoodMart:
https://tally.so/r/rj8qWl

Now, let’s get back to your request.

Navigate to Theme Settings > Shop > Shopping cart widget > Choose action after add to cart button to “Display Widget”.
https://snipboard.io/235UVs.jpg

Navigate to WooCommerce > Settings > Products > Enable AJAX add to cart buttons on archives: https://postimg.cc/JsKJjhcD

Also, navigate to WoodMart > Header Builder > Edit Current Header > Configure cart Settings for both mobile and desktop, and choose the cart position “Hidden Sidebar”.

Best Regards

Thank you for assisting!
All the settings you mention above, I already have them. And still not working.

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

Best Regards

Not easy to make this as website is up and running. But I will take time to close for manteinance and do as you say. I will get back in case it dont work.
Thanks

Hello,

To investigate this issue properly without affecting your live website, we recommend creating a staging site where you can safely test the issue and enable/disable plugins and settings without affecting the main website.

Once the staging site is ready, please share the WP-Admin login details in the Private Content field so we can check the issue directly and troubleshoot it further.

The following article may help you create a staging environment:
https://www.wpbeginner.com/how-to-create-staging-environment-for-a-wordpress-site/

Best Regards

Ok, thanks.

Hello,

You’re welcome! Please let us know once the staging site is ready, and we’ll be happy to check the issue further.

Best Regards

[Author]

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