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Action required, Text problem on slider

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  • #576489

    latifsobot
    Participant

    The text on the slider on our website disappears in the mobile version, including chrome and safari, as seen in the video. Please suggest a solution to this!

    • This topic was modified 5 months, 3 weeks ago by latifsobot.
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    #576609

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #577040

    latifsobot
    Participant

    Thank you very much, I am providing the information privately.

    #577129

    Artem Temos
    Keymaster

    Please disable all plugins that are not related to our theme so we can check it.

    Kind Regards

    #577183

    latifsobot
    Participant

    I have now disabled all plugins.

    #577343

    Artem Temos
    Keymaster

    To fix this issue, try to add the following code snippet to the Custom CSS area in Theme Settings. Clear your browser cache and check how it works.

    .wd-slide-inner:not([class*="wd-animation"]) {
    	transform: translate3d(0, 0, 0);
    }
Viewing 6 posts - 1 through 6 (of 6 total)