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Activating them license

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • April 19, 2025 at 9:18 pm #655422

    ignatiusjohnk
    Participant

    I cannot activate theme license. I checked with my hosting provider and they communicated they’ve tested the connectivity to xtemos.com servers and their server is connecting well.

    April 21, 2025 at 2:43 pm #655586

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    To activate a WoodMart theme license, navigate to WoodMart -> Theme License, and enter the purchase code: https://prnt.sc/IbG2_R-iDi-z

    If you have any questions feel free to contact us.

    Best Regards,

    April 21, 2025 at 4:12 pm #655616

    ignatiusjohnk
    Participant

    I get an error about API server can’t be reached when I put in the purchase code. I contacted my hosting and they confirmed their server is connects with yours as communicated in my first message. Could you check?

    April 22, 2025 at 9:49 am #655709

    Artem Temos
    Keymaster

    Hello,

    Please send us your admin access so we can investigate this issue further.

    Kind Regards

    April 22, 2025 at 6:53 pm #655908

    ignatiusjohnk
    Participant

    Could you share your email address that we can grant temporary admin access?

    April 23, 2025 at 9:17 am #655980

    Artem Temos
    Keymaster

    You can use any random email and share the access here, using the Private content field.

    April 23, 2025 at 6:33 pm #656176

    ignatiusjohnk
    Participant

    Unfortunately we cannot use random emails for security reasons

    April 24, 2025 at 10:21 am #656269

    Artem Temos
    Keymaster

    Then use our email

    • This reply was modified 2 weeks, 3 days ago by Artem Temos.
    April 24, 2025 at 7:08 pm #656452

    ignatiusjohnk
    Participant

    Okay. Created.

    April 25, 2025 at 10:03 am #656519

    Artem Temos
    Keymaster

    We just activated it without any errors. Could you please check from your end?

    April 26, 2025 at 12:36 pm #656799

    ignatiusjohnk
    Participant

    Its fine. Thanks!

    April 28, 2025 at 9:02 am #656963

    Artem Temos
    Keymaster

    Great, you are welcome. Feel free to contact us if you have any further questions.

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