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Activating theme license does not work

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  • #330591

    Maria Lago
    Participant

    Hello, I am trying to activate the theme license and although the woodmart template tells me that it is activated, I do not see that it activates the license in xtemos. I can’t update the theme either. Can you help me solve this problem?

    #330605

    Hello,

    If we see this:

    Thank you for activation. Now you are able to get automatic updates for our theme via Appearance -> Themes or via Dashboard -> Updates.
    You can click this button to deactivate your license code from this domain if you are going to transfer your website to some other domain or server.

    It means your theme has been successfully activated.

    If you have any questions please feel free to contact us.

    Best Regards

    #332681

    Maria Lago
    Participant

    Hello,

    Yes, I see that message but I am still unable to activate the license and unable to update the theme, please see the attached image.

    Please can you check what is happening?
    Maria

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    #332696

    Maria Lago
    Participant

    Solved. I installed the update manually. Thanks

    #332785

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 5 posts - 1 through 5 (of 5 total)

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